First Class Interiors. Wednesday , May 16th , 2018 - 12:13:44 PM
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
Air Canada`s J-cabin Flight Attendants and the In-Charge Gloria were extremely friendly and attentive to the passengers and conducted themselves in a professional yet welcoming manner. They were always available and performed their jobs with a smile and truly made the passengers feel welcome and are deserving of top marks. The quality quantity and presentation of the food and beverage service was excellent and gets top marks. Cabin comfort was good with generous seats pitch (better than the United 767-300 we flew ORD-EZE) and the Flight Attendants told us the non fully-reclining seats will soon be replaced when Air Canada upgrades its fleet with the new Business Class interiors that are being introduced fleet-wide.
And that`s just economy. In Diamond class travellers are treated to the "revolutionary" Diamond Seat which rotates 180 degrees contains a 23` personal LCD video screen has a six-way movement headrest with built-in massage facility and is able to convert into luxurious 6 foot 1 inch flat bed. The zone even has a coatroom and mini-bar. Seats in the Pearl zone also convert into flat beds or "business-beds" as they are called.