First Class Interiors. Wednesday , May 16th , 2018 - 17:01:29 PM
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
Air Canada`s J-cabin Flight Attendants and the In-Charge Gloria were extremely friendly and attentive to the passengers and conducted themselves in a professional yet welcoming manner. They were always available and performed their jobs with a smile and truly made the passengers feel welcome and are deserving of top marks. The quality quantity and presentation of the food and beverage service was excellent and gets top marks. Cabin comfort was good with generous seats pitch (better than the United 767-300 we flew ORD-EZE) and the Flight Attendants told us the non fully-reclining seats will soon be replaced when Air Canada upgrades its fleet with the new Business Class interiors that are being introduced fleet-wide.
At 0730 AM some 10 hours after departure we finally heard from the flight-deck when the First Officer informed us that we had commenced our decent the current temperature was 2 degrees C at Toronto and we would be landing in 35 minutes (at 605 AM local time) and parking at gate 155 at Toronto`s new Terminal 1. I grabbed my in-flight kit and dashed to the lav to quickly freshen up and the Flight Attendants were now collecting all service items preparing the cabin for landing. We touched down at 0610 AM and arrived at gate 155 at 0622 AM some 22 minutes after the flight`s 0600 AM scheduled arrival time. As we were the first passengers off the aircraft we were quickly processed through customs and immigration but to our dismay our baggage was not priority processed and we waited about 20 minutes for it to arrive on the belt.