First Class Interiors. Wednesday , May 16th , 2018 - 17:07:21 PM
As we took our seats 2D and 2F in a full Business-Class cabin National Post and Globe and Mail newspapers were handed out along with a Spanish language Chilean paper. A bottle of water was waiting in each seat for each passenger however there was no pre-departure drink service for the Business-Class passengers (orange juice champagne wine etc) as is standard on other airlines. I decided the check the magazine rack for some interesting in-flight reading material only to find Canadian Living Chatellaine Canada Food and Wine and Canadian Fishing; titles that are of little interest to most business travelers. There were no business and news magazines such as The Economist Business Week or Time which one would naturally expect to be provided. Our flight was under the command of Captain Green and he did not provide the passengers with a welcome aboard announcement telling us about flying time planned routing enroute weather or weather at destination.
In the race among most airlines to pack in more paying customers into a fixed and very limited aircraft cabin the idea of what constitutes "foot space" or any "space" at all for that matter is a fungible and never easily understood concept on the part of an airline passenger. Believe me when I say that - as a former airline manager - that the airlines would LOVE to give everybody in every section of the plane their own personal "space" but that`s not going to happen in this lifetime from what I can tell.
Prior to its present esteemed status it must be noted that Emirates had slightly slipped from second position a rank which it has held from the past couple of years. Its customer services and value scores relegated the airline at third place last year although it has consistently kept its high ratings in amenities food and in-flight services. Nevertheless Emirates persevered and continued to hurdle benchmarks for excellence just as it had always performed through all these years. A point of interest though is the airline`s signature Shower Spa offered at the first class section. This state-of-the art innovation in airline amenities had somehow made Emirates cope up with speed with the very best.