debian. First Class Interiors. May 17th , 2018.
After a very comfortable 6 hour sleep (I actually slept for a solid six hours) the cabin lights were dimmed up at 0630 am accompanied by a hot face cloth and orange juice service to gently wake the passengers from their slumber. We were now 90 minutes ahead of our arrival at Toronto. Fifteen minutes later a cold breakfast plate was served consisting of cold meats and a generous mixture of fresh fruits (including grapefruit mango orange and watermelon) complemented by bread preservatives cereals yogurts and other drinks served from the cart. I thought this was the extent of the breakfast but to my pleasant surprise a hot tomato and ham omllette plate with sausage and potatoes followed which was very nice.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
And that`s just economy. In Diamond class travellers are treated to the "revolutionary" Diamond Seat which rotates 180 degrees contains a 23` personal LCD video screen has a six-way movement headrest with built-in massage facility and is able to convert into luxurious 6 foot 1 inch flat bed. The zone even has a coatroom and mini-bar. Seats in the Pearl zone also convert into flat beds or "business-beds" as they are called.
This was the return journey home from our 12-day visit to Argentina which was booked several months in advance redeeming reward points from our Air Canada Aeroplan frequent flyer account. Given the great distance and long journey time from Canada down to Argentina comfort was a priority. So we decided to splurge treating ourselves to Business Class reward tickets. We actually boarded the flight at its origin at Ezeiza Airport in Buenos Aires Argentina for the short two-hour hop across the Andes to Santiago Chile.