First Class Interiors. Thursday , May 17th , 2018 - 02:59:28 AM
After a very comfortable 6 hour sleep (I actually slept for a solid six hours) the cabin lights were dimmed up at 0630 am accompanied by a hot face cloth and orange juice service to gently wake the passengers from their slumber. We were now 90 minutes ahead of our arrival at Toronto. Fifteen minutes later a cold breakfast plate was served consisting of cold meats and a generous mixture of fresh fruits (including grapefruit mango orange and watermelon) complemented by bread preservatives cereals yogurts and other drinks served from the cart. I thought this was the extent of the breakfast but to my pleasant surprise a hot tomato and ham omllette plate with sausage and potatoes followed which was very nice.
However Emirates` top management believed there were several factors why the Middle Eastern airline was voted the best. Interviewed by CNN management was recorded to have admitted that Emirates is determined to retain the title by maintaining if not surpassing its core values. The top airline authorities further stated that with their wide fleet of aircraft and vast human resources comprising of its crew and staff they will keep working with their best at what they do best-providing the best service available in order to meet if not surpass consumer`s expectations.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.