First Class Interiors. Thursday , May 17th , 2018 - 03:29:00 AM
Skytrax determined its annual ratings from passenger`s reviews covering almost everything about an airline`s services customer value and amenities. A few among the several parameters where votes were essentially based are the aircraft`s cabin interiors cabin`s cleanliness the menu features in in-flight cuisine entertainment on board and the friendliness and hospitality of the airline`s crew and staff.
The Business Class cabin was two thirds empty on the two hour Buenos Aires - Santiago sector and we landed an hour of so before sun down in clear and warm conditions with the Captain informing us it was still 29 degrees C. All passengers were deplaned at Santiago during the one hour station stop so that the aircraft could be groomed for the long-haul flight back to Toronto. Interestingly enough Air Canada has traffic rights between Buenos Aires and Santiago so some passengers left us but a larger number along with the new crew were waiting to join the flight at gate 15 in the new Santiago Airport terminal. Large glass windows are a prominent feature of the new airport which is great for aircraft spotters but they somehow forgot to incorporate an adequate air-conditioning system. It was stifling hot as we waited to board the flight although the Servisair-GlobeGround contract agents boarded the plane efficiently there was no advance boarding for Business-Class passengers as normal in Canada.
Prior to its present esteemed status it must be noted that Emirates had slightly slipped from second position a rank which it has held from the past couple of years. Its customer services and value scores relegated the airline at third place last year although it has consistently kept its high ratings in amenities food and in-flight services. Nevertheless Emirates persevered and continued to hurdle benchmarks for excellence just as it had always performed through all these years. A point of interest though is the airline`s signature Shower Spa offered at the first class section. This state-of-the art innovation in airline amenities had somehow made Emirates cope up with speed with the very best.