First Class Interiors. Friday , May 18th , 2018 - 04:33:49 AM
As we took our seats 2D and 2F in a full Business-Class cabin National Post and Globe and Mail newspapers were handed out along with a Spanish language Chilean paper. A bottle of water was waiting in each seat for each passenger however there was no pre-departure drink service for the Business-Class passengers (orange juice champagne wine etc) as is standard on other airlines. I decided the check the magazine rack for some interesting in-flight reading material only to find Canadian Living Chatellaine Canada Food and Wine and Canadian Fishing; titles that are of little interest to most business travelers. There were no business and news magazines such as The Economist Business Week or Time which one would naturally expect to be provided. Our flight was under the command of Captain Green and he did not provide the passengers with a welcome aboard announcement telling us about flying time planned routing enroute weather or weather at destination.
Air Canada provides its Business Class passengers with very comfortable warm and somewhat heavy grade comforters instead of thinner grade blankets provided on other airlines. This is a very nice unique touch that ads to increased comfort while sleeping when the cabin can get quite cool on long-haul flights. That said the cabin was kept at a perfect temperature for the entire flight (not too hot and not too cool). Personal DVD players and movies were available for Business Class passengers` use during the flight the in-flight pantry was fully stocked with sandwiches snacks and drinks for between meal cravings and passengers were invited to help themselves as needed.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.