jazon sley. First Class Interiors. May 18th , 2018.
This was the return journey home from our 12-day visit to Argentina which was booked several months in advance redeeming reward points from our Air Canada Aeroplan frequent flyer account. Given the great distance and long journey time from Canada down to Argentina comfort was a priority. So we decided to splurge treating ourselves to Business Class reward tickets. We actually boarded the flight at its origin at Ezeiza Airport in Buenos Aires Argentina for the short two-hour hop across the Andes to Santiago Chile.
Three flight attendants were allocated to the 25 passengers in the Business-Class cabin with two working the cabin and one working the galley preparing meals and drinks. Prior to take-off the menus were distributed with passengers having a main course choice of Grilled Chicken Breast served over linguini with pesto Over-baked Crabmeat and Corn Boat offered on rice pilaf or Tortellini filled with mushroom accented by Bechamel and Tomato Basil Sauces. The fasten seat belt sign was turned off about fifteen minutes after our 945PM on-time departure from Santiago and Gloria the In-Charge Flight Attendant walked through the Business-Class cabin and personally introduced herself to each and every passenger welcoming everyone aboard the flight. This was a very nice touch and very impressive. As the flight was full Gloria worked with her colleagues in the coach cabin for the duration of the flight.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
Air Canada provides its Business Class passengers with very comfortable warm and somewhat heavy grade comforters instead of thinner grade blankets provided on other airlines. This is a very nice unique touch that ads to increased comfort while sleeping when the cabin can get quite cool on long-haul flights. That said the cabin was kept at a perfect temperature for the entire flight (not too hot and not too cool). Personal DVD players and movies were available for Business Class passengers` use during the flight the in-flight pantry was fully stocked with sandwiches snacks and drinks for between meal cravings and passengers were invited to help themselves as needed.