First Class Interiors. Friday , May 18th , 2018 - 12:52:30 PM
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
Skytrax determined its annual ratings from passenger`s reviews covering almost everything about an airline`s services customer value and amenities. A few among the several parameters where votes were essentially based are the aircraft`s cabin interiors cabin`s cleanliness the menu features in in-flight cuisine entertainment on board and the friendliness and hospitality of the airline`s crew and staff.
Prior to its present esteemed status it must be noted that Emirates had slightly slipped from second position a rank which it has held from the past couple of years. Its customer services and value scores relegated the airline at third place last year although it has consistently kept its high ratings in amenities food and in-flight services. Nevertheless Emirates persevered and continued to hurdle benchmarks for excellence just as it had always performed through all these years. A point of interest though is the airline`s signature Shower Spa offered at the first class section. This state-of-the art innovation in airline amenities had somehow made Emirates cope up with speed with the very best.