millen audrey. First Class Interiors. June 04th , 2018.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
However Emirates` top management believed there were several factors why the Middle Eastern airline was voted the best. Interviewed by CNN management was recorded to have admitted that Emirates is determined to retain the title by maintaining if not surpassing its core values. The top airline authorities further stated that with their wide fleet of aircraft and vast human resources comprising of its crew and staff they will keep working with their best at what they do best-providing the best service available in order to meet if not surpass consumer`s expectations.
The safety and security of outright ownership is another benefit that transcends cost considerations. As the owner of the aircraft you know the crew and the configuration of the aircraft. In fact some corporate executive insurance policies stipulate travel and security conditions and provisions for key executives that practically dictate travel by private jet.
At 0730 AM some 10 hours after departure we finally heard from the flight-deck when the First Officer informed us that we had commenced our decent the current temperature was 2 degrees C at Toronto and we would be landing in 35 minutes (at 605 AM local time) and parking at gate 155 at Toronto`s new Terminal 1. I grabbed my in-flight kit and dashed to the lav to quickly freshen up and the Flight Attendants were now collecting all service items preparing the cabin for landing. We touched down at 0610 AM and arrived at gate 155 at 0622 AM some 22 minutes after the flight`s 0600 AM scheduled arrival time. As we were the first passengers off the aircraft we were quickly processed through customs and immigration but to our dismay our baggage was not priority processed and we waited about 20 minutes for it to arrive on the belt.