jazon sley. First Class Interiors. June 04th , 2018.
The Business Class cabin was two thirds empty on the two hour Buenos Aires - Santiago sector and we landed an hour of so before sun down in clear and warm conditions with the Captain informing us it was still 29 degrees C. All passengers were deplaned at Santiago during the one hour station stop so that the aircraft could be groomed for the long-haul flight back to Toronto. Interestingly enough Air Canada has traffic rights between Buenos Aires and Santiago so some passengers left us but a larger number along with the new crew were waiting to join the flight at gate 15 in the new Santiago Airport terminal. Large glass windows are a prominent feature of the new airport which is great for aircraft spotters but they somehow forgot to incorporate an adequate air-conditioning system. It was stifling hot as we waited to board the flight although the Servisair-GlobeGround contract agents boarded the plane efficiently there was no advance boarding for Business-Class passengers as normal in Canada.
Skytrax determined its annual ratings from passenger`s reviews covering almost everything about an airline`s services customer value and amenities. A few among the several parameters where votes were essentially based are the aircraft`s cabin interiors cabin`s cleanliness the menu features in in-flight cuisine entertainment on board and the friendliness and hospitality of the airline`s crew and staff.
At 1015 PM approximately 30 minutes after departure the first drink service started and my travel partner and I enjoyed the flight`s featured cocktail the Iceberg Cosmopolitan (a refreshing mixture of Newfoundland-made Iceberg Vodka mixed with cranberry juice and a splash of Grand Marnier). A small plate of premium nuts was served as well. This was soon after followed by a hot towel service and 45 minutes after departure the Captain had still not welcomed us aboard the flight with a standard flight synopsis announcement. Captain Green made no such announcement on this flight.
Approximately one hour after take-of blue table clothes were distributed in anticipation of dinner. White table clothes would have been nicer... classier. Fifteen minutes later a cold starter plate was served consisting of Prosciutto Ham and marinated Heart of Palm which was very nice. The fresh ground pepper was a nice touch! About 20 minutes after the cold plate service the main course was served. I chose the Over-baked Crabmeat and Corn Boat which was available and it was served hot on fine china and was very delicious! A dinner drink service was offered to accompany the meal and I had a nice glass of red wine. The meal portions were sufficient and the food taste and presentation was to a high standard.