First Class Interiors. Friday , May 18th , 2018 - 14:41:38 PM
At 0730 AM some 10 hours after departure we finally heard from the flight-deck when the First Officer informed us that we had commenced our decent the current temperature was 2 degrees C at Toronto and we would be landing in 35 minutes (at 605 AM local time) and parking at gate 155 at Toronto`s new Terminal 1. I grabbed my in-flight kit and dashed to the lav to quickly freshen up and the Flight Attendants were now collecting all service items preparing the cabin for landing. We touched down at 0610 AM and arrived at gate 155 at 0622 AM some 22 minutes after the flight`s 0600 AM scheduled arrival time. As we were the first passengers off the aircraft we were quickly processed through customs and immigration but to our dismay our baggage was not priority processed and we waited about 20 minutes for it to arrive on the belt.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
After a very comfortable 6 hour sleep (I actually slept for a solid six hours) the cabin lights were dimmed up at 0630 am accompanied by a hot face cloth and orange juice service to gently wake the passengers from their slumber. We were now 90 minutes ahead of our arrival at Toronto. Fifteen minutes later a cold breakfast plate was served consisting of cold meats and a generous mixture of fresh fruits (including grapefruit mango orange and watermelon) complemented by bread preservatives cereals yogurts and other drinks served from the cart. I thought this was the extent of the breakfast but to my pleasant surprise a hot tomato and ham omllette plate with sausage and potatoes followed which was very nice.