First Class Interiors. Friday , May 18th , 2018 - 15:02:05 PM
Air Canada`s J-cabin Flight Attendants and the In-Charge Gloria were extremely friendly and attentive to the passengers and conducted themselves in a professional yet welcoming manner. They were always available and performed their jobs with a smile and truly made the passengers feel welcome and are deserving of top marks. The quality quantity and presentation of the food and beverage service was excellent and gets top marks. Cabin comfort was good with generous seats pitch (better than the United 767-300 we flew ORD-EZE) and the Flight Attendants told us the non fully-reclining seats will soon be replaced when Air Canada upgrades its fleet with the new Business Class interiors that are being introduced fleet-wide.
Air Canada provides its Business Class passengers with very comfortable warm and somewhat heavy grade comforters instead of thinner grade blankets provided on other airlines. This is a very nice unique touch that ads to increased comfort while sleeping when the cabin can get quite cool on long-haul flights. That said the cabin was kept at a perfect temperature for the entire flight (not too hot and not too cool). Personal DVD players and movies were available for Business Class passengers` use during the flight the in-flight pantry was fully stocked with sandwiches snacks and drinks for between meal cravings and passengers were invited to help themselves as needed.
Prior to its present esteemed status it must be noted that Emirates had slightly slipped from second position a rank which it has held from the past couple of years. Its customer services and value scores relegated the airline at third place last year although it has consistently kept its high ratings in amenities food and in-flight services. Nevertheless Emirates persevered and continued to hurdle benchmarks for excellence just as it had always performed through all these years. A point of interest though is the airline`s signature Shower Spa offered at the first class section. This state-of-the art innovation in airline amenities had somehow made Emirates cope up with speed with the very best.