First Class Interiors. Friday , May 18th , 2018 - 15:07:50 PM
Approximately one hour after take-of blue table clothes were distributed in anticipation of dinner. White table clothes would have been nicer... classier. Fifteen minutes later a cold starter plate was served consisting of Prosciutto Ham and marinated Heart of Palm which was very nice. The fresh ground pepper was a nice touch! About 20 minutes after the cold plate service the main course was served. I chose the Over-baked Crabmeat and Corn Boat which was available and it was served hot on fine china and was very delicious! A dinner drink service was offered to accompany the meal and I had a nice glass of red wine. The meal portions were sufficient and the food taste and presentation was to a high standard.
Air Canada`s J-cabin Flight Attendants and the In-Charge Gloria were extremely friendly and attentive to the passengers and conducted themselves in a professional yet welcoming manner. They were always available and performed their jobs with a smile and truly made the passengers feel welcome and are deserving of top marks. The quality quantity and presentation of the food and beverage service was excellent and gets top marks. Cabin comfort was good with generous seats pitch (better than the United 767-300 we flew ORD-EZE) and the Flight Attendants told us the non fully-reclining seats will soon be replaced when Air Canada upgrades its fleet with the new Business Class interiors that are being introduced fleet-wide.
Prior to its present esteemed status it must be noted that Emirates had slightly slipped from second position a rank which it has held from the past couple of years. Its customer services and value scores relegated the airline at third place last year although it has consistently kept its high ratings in amenities food and in-flight services. Nevertheless Emirates persevered and continued to hurdle benchmarks for excellence just as it had always performed through all these years. A point of interest though is the airline`s signature Shower Spa offered at the first class section. This state-of-the art innovation in airline amenities had somehow made Emirates cope up with speed with the very best.