First Class Interiors. Friday , May 18th , 2018 - 15:08:21 PM
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.
Air Canada provides its Business Class passengers with very comfortable warm and somewhat heavy grade comforters instead of thinner grade blankets provided on other airlines. This is a very nice unique touch that ads to increased comfort while sleeping when the cabin can get quite cool on long-haul flights. That said the cabin was kept at a perfect temperature for the entire flight (not too hot and not too cool). Personal DVD players and movies were available for Business Class passengers` use during the flight the in-flight pantry was fully stocked with sandwiches snacks and drinks for between meal cravings and passengers were invited to help themselves as needed.
Air Canada`s J-cabin Flight Attendants and the In-Charge Gloria were extremely friendly and attentive to the passengers and conducted themselves in a professional yet welcoming manner. They were always available and performed their jobs with a smile and truly made the passengers feel welcome and are deserving of top marks. The quality quantity and presentation of the food and beverage service was excellent and gets top marks. Cabin comfort was good with generous seats pitch (better than the United 767-300 we flew ORD-EZE) and the Flight Attendants told us the non fully-reclining seats will soon be replaced when Air Canada upgrades its fleet with the new Business Class interiors that are being introduced fleet-wide.