First Class Interiors. Friday , May 18th , 2018 - 15:13:00 PM
As we took our seats 2D and 2F in a full Business-Class cabin National Post and Globe and Mail newspapers were handed out along with a Spanish language Chilean paper. A bottle of water was waiting in each seat for each passenger however there was no pre-departure drink service for the Business-Class passengers (orange juice champagne wine etc) as is standard on other airlines. I decided the check the magazine rack for some interesting in-flight reading material only to find Canadian Living Chatellaine Canada Food and Wine and Canadian Fishing; titles that are of little interest to most business travelers. There were no business and news magazines such as The Economist Business Week or Time which one would naturally expect to be provided. Our flight was under the command of Captain Green and he did not provide the passengers with a welcome aboard announcement telling us about flying time planned routing enroute weather or weather at destination.
For those who use the charter frequently there are a few options. One will be to opt for something like an annual pass become a card holder member which will allow for lot of added benefits cost wise. But take into account the membership fee` here as well. The other option will be to share the ownership of a craft like in time share. But this will include the aircraft maintenance cost as well and as you will be a part owner it is possible for two owners to demand the use of the craft at the same time. And always read the fine print especially for hidden costs like cabin crew in flight snacks etc.
Several areas are in need of improvement: The lack of pre-boarding Business Class passengers in Santiago the lack of communication from the flight deck the inadequate magazine selection for Business Class passengers the lack of a pre-departure drink service and the lack of priority baggage handling in Toronto for the Business Class passenger`s baggage are small points on their own but detract as a whole from what would have otherwise been a flawless flight. As such the flight is rated an 8.5 out of 10.